Proserve company profile

Proserve is a business-to-business Internet Service Provider (ISP) and Application Service Provider (ASP). We focus on delivering high quality internet services with a personal approach.

We aim at organisations for whom the internet connectivity and internet services are crucial for their business processes. In other words: any downtime has a direct negative influence on the results or reputation of the clients.

 

Proserve delivers internet services from the euNetworks data centre in Amsterdam, where we have our own server suite and a 10 Gbit network. At the moment we are hosting about 4,500 servers and about 1,200,000 domain names.

Proserve was founded in 2000 and is located in Papendrecht, near Rotterdam. With 20 employees and 24x7 service we make sure that your website, server or application is always online. All our employees have great experience in their field and frequently attain courses and trainings, so their advise is always based on up-to-date knowledge.

Proserve has an extensive portfolio of internet services. All our services are optimized for business usage; the quality and availability of our services is leading for everything we do. Due to the variety of services and knowledge, we can offer scalable and tailor-made solutions to our customers. From hosting a simple website to a completely managed clustered server environment, Proserve can provide it. Proserve is an expert in both Linux/BSD and Windows Server operating systems and is therefore able to offer a complete set of managed servers to our customers.

 

Our services:

 

Hosting and data centre services

• Domain name registration
• Shared webhosting
• Colocation and rackspace
• Dedicated servers
• Virtual servers (based on VMware)
• Tailor-made high availability hosting

Managed services

• Software updates and patches
• Operational management of servers
• Back-up and restore
• Monitoring
• Load balancing
• Clustering

Hosted services

• Online Backup
• Hosted Exchange
• Hosted SharePoint

Security services

• Firewalls (managed en unmanaged)
• SSL certificates

Other services

• Streaming media
• Consultancy
• Parallels and VMware licences

Why should you choose proserve?

• Proserve is an organization where the personal touch is very important, and we try our best to show this. We can be reached with minimal waiting time for any and all your questions. We take your business as serious as our business.

• Proserve operates her own server suite and network, so we are independent of third parties and in case of emergencies we can (re)act quickly and guarantee a high uptime. ProServe is a member of RIPE (for assigning IP-addresses) SIDN (for .nl domains), DNS.BE (for .be domains) and EURid (for .eu domains). We want to have as much as possible in our own control.

• This approach has proven itself; our network is known as one of the most stable networks in The Netherlands. Over the last years we proved to be able to realise a nearly 100% uptime. There are rarely any problems with internet attacks targeted at our network because of our B2B-focus.

• Proserve is a Microsoft Gold Certified Partner and a VMware Enterprise Partner. Furthermore, we are one of the few VMware Authorized Hosting Providers in The Netherlands. Due to these partnerships, we are highly experienced in building and maintaining high availability server environments using Microsoft and VMware products.

• Proserve is a healthy and fast growing company. The continuity of our services is therefore guaranteed. In case of emergencies, clients can contact us 24x7 and 365 days a year.

• The high quality of our services is our key asset. Proserve is a member of the Dutch Hosting Provider Association (DHPA), an organisation to promote and professionalize the hosting industry in The Netherlands. Beside that, Proserve is ISO 9001:2008 certified to constantly improve our performance and customer satisfaction.

Proserve guarantees:

• 24 x 7 x 365 emergency phone number;
• 99,9 % uptime guarantee on the power supply and our network;
• 99,95% uptime guarantee on full managed servers.